Hidden Costs Incurred For In-House Medical Secretaries

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There are many hidden costs involved in in-house typing - it is not just the salary!

There are many hidden costs involved in in-house typing – it is not just the salary!

With the DICT8 service we only charge you for what we type, so there are no hidden extras: you pay a known price per line, and only when you use it. That makes it easy to compare with the true cost of employing a medical secretary, which is much more than the salary alone.

The costs of in-house typing include:

  • Salary, National Insurance and pension contributions

  • Annual leave and bank holidays

  • Sickness absence

  • Temporary or bank cover

  • Maternity, paternity and other leave

  • Recruitment and training

  • Office space, equipment and consumables

  • Management time

Also within a hospital environment, secretaries have the added daily interruptions whilst typing up letters etc.

  • Phones ringing with patient queries

  • Dealing with queries from doctors and other staff

  • Finding requested notes and organising appointment lists

  • Extra admin work

  • Dealing with work on behalf of unavailable colleagues.