The 18-week-wait

Waiting for correspondence to travel between different parts of the healthcare system can add up to six and half weeks to the referral-to-treatment process and can be one of the reasons for missing the 18-week target.

DICT8 can significantly reduce the time taken to type up clinical letters, notes and reports from days or weeks to just hours: this will have a significant impact on the achievement of the 18-week wait.

All transcription work is done by highly experienced UK based medical transcribers, with an average of 11-years NHS experience. Using these skills to clear backlogs and speed up correspondence can achieve a positive effect without hiring extra staff or buying equipment. It’s an easier way of sorting out the target problem than many other systems.

The DICT8 solution has minimal impact on existing systems and working practices: users dictate their letters in the usual fashion and send them to us using our web browser interface (no software installation is required on Trust computers). We then return transcribed letters through the web in a few hours.